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A FamilyVeterinary Practice

​IMPORTANT NOTICE – COVID 19 POLICY UPDATE

As you know, the COVID 19 pandemic is an evolving situation. Our veterinary governing bodies have outlined several veterinary practice recommendations to ensure the safety of our staff and the public. Please rest assured that while following these recommendations, we will continue to remain operational and provide important veterinary care for your pets. 
Effective Monday, March 23:
  • Clients will not be permitted into the practice building 
    • All consultations will be done over the phone with a veterinarian. 
    • We ask that all clients who have an appointment with their pet, please call or text when you arrive. We will transfer you to a veterinarian to discuss your pet’s health needs for that appointment, and then a staff member will meet you at the front door to retrieve your pet.
    • We kindly ask that while we examine your pet in our treatment area, that you wait in your vehicle or at a nearby location.
    • Once our exam is completed, we will contact you regarding your pet’s health, take payment over the phone, and then meet you at the door where you can retrieve your pet. 
  • All payments, whenever possible, should be done over the phone by credit card
    • We will no longer be accepting cash payment – if this poses a concern for any client please do not hesitate to contact the clinic by phone to discuss further
  • For over the counter sales (food, other) and prescriptions, please call or text ahead of time to place your request. We will take payment over the phone and prepare your order. When you arrive at the clinic to retrieve your items please call or text and we will meet you at the door with everything you need. 
  • Non-urgent appointments – we kindly ask that any non-urgent appointments be post-poned temporarily. Please note that all puppy, kitten, and 1 year booster vaccine appointments are considered essential and these appointments should be maintained to ensure your pet’s immunity against infectious disease. If you are unsure about whether your pet should be seen please do not hesitate to call us so we can provide guidance for your pet’s specific health needs
  • Surgical and dental procedures – we will continue to perform surgical and dental procedures as usual. Discharge information will be provided over the phone and we will continue to provide written home care instructions upon pick-up.
  • Restrain your pet – please ensure your cat is safely restrained in a carrier when arriving for your appointment. Dogs must be on a leash or in a carrier upon arrival. If you do not have a carrier or leash then please inform the staff when you call on arrival and we will provide one for you at the door. 
  • Wednesday extended hours disruption – we will be temporarily closing at 6 pm on Wednesdays (instead of 8 pm)
As a final word, your pet’s health is extremely important to us. Despite the current limitations, we will strive to provide the best veterinary care possible for all clients and their beloved pets. We will continue to keep you informed on policy changes as they occur.

Sincerely, 
Britannia Kingsland Veterinary Team

​We Take Your Pet's Health Seriously
At Britannia Kingsland Veterinary Clinic,  you are always involved in the decision making process for your pet. We strive to clearly present treatment options, along with the cost and benefit of each option, so you can clearly make an educated decision for your companion. We always want you to feel that you are part of the plan, and being consulted every step of the way. We pride ourselves on giving​ each case personal attention and following up thoroughly until a given issue is resolved.
Size Doesn't Matter
Our knowledgeable staff and modern facilities are equipped to handle a wide variety of medical and surgical conditions. We pride ourselves on providing a variety of services for all patients. Our veterinarians care for dogs, cats, rabbits, pocket pets and exotic pets.