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A FamilyVeterinary Practice

​COVID Policy Update:

Effective Monday January 3rd:
1) Clients will not be permitted into the clinic, as we return to sidewalk/curbside service.
  •  All consultations will be done over the phone with a veterinarian. (Don't forget to bring your cell phone!)
  •  We ask that all clients who have an appointment with their pet, please call when you arrive. A staff member will discuss concerns over the phone and then will meet you at the front door to retrieve your pet. Once the examination is complete a Veterinarian will call you to further discuss findings and concerns.
  •  Please arrive 5 minutes prior to your appointment. We are unable to accept any patient earlier or later than their scheduled time. Once you arrive for your appointment, please call us. A staff member will meet you at the front door to retrieve your pet. 
  •  We kindly ask that while we examine your pet in our treatment area, that you wait in your vehicle or at a nearby location. 
  •  Once our exam is completed, we will contact you regarding your pet's health, take payment over the phone, and then meet you at the front door where you can retrieve your pet. 
  •  If you wish to drop-off your pet for a period of time that exceeds their 30-minute appointment slot, please inform the staff and we will do our best to accommodate. Hospitalization fees may apply.
2) All payments, whenever possible, should be done over the phone by credit card.
3) For over the counter sales (food, other) and prescriptions - please call or text ahead of time to place your request. We will take payment over the phone and prepare your order. When you arrive at the clinic to retrieve your items please call or text and we will meet you at the door with everything you need. 
4) Surgical and dental procedures - We will continue to perform surgical and dental procedures as usual. Discharge information will be provided over the phone and we will continue to provide written homecare instructions upon pick-up. 
5) Please ensure cats are safely restrained in a carrier, and dogs are on a leash when arriving for your appointment. If you do not have a carrier or leash then please inform the staff when you call upon arrival, and we will provide one for you at the door,
6) Physical Distancing: Please maintain physical distancing when interacting with our team members outside the clinic
7) Masks: Though we will be interacting outside, please wear a mask when around team members. We want to keep everyone safe. 
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Your pet's health is extremely important to us. Despite the current limitations, we will strive to provide the best veterinary care possible for all clients and their beloved pets. We will continue to keep you informed on policy changes as they occur. 
Sincerely, 
The Britannia Kingsland Veterinary Clinic Team
​We Take Your Pet's Health Seriously
At Britannia Kingsland Veterinary Clinic,  you are always involved in the decision making process for your pet. We strive to clearly present treatment options, along with the cost and benefit of each option, so you can clearly make an educated decision for your companion. We always want you to feel that you are part of the plan, and being consulted every step of the way. We pride ourselves on giving​ each case personal attention and following up thoroughly until a given issue is resolved.
Size Doesn't Matter
Our knowledgeable staff and modern facilities are equipped to handle a wide variety of medical and surgical conditions. We pride ourselves on providing a variety of services for all patients. Our veterinarians care for dogs, cats, rabbits, pocket pets and exotic pets.